Shipping Policy – Lucid Mode
At Lucid Mode, we are committed to providing a seamless and efficient shopping experience for our customers. We understand the importance of timely delivery, and our shipping policy aims to ensure your orders reach you promptly and securely.
- Metro Cities: We strive to deliver your orders within 3-5 business days from the date of purchase. Please note that this timeframe is an estimate and may vary based on factors such as order volume, courier availability, and any unforeseen circumstances.
- Rest of the Cities: For areas outside metro cities, we aim to deliver your orders within 7-8 business days. We make every effort to expedite the shipping process while maintaining the utmost care in handling your package.
Order Processing: Upon receiving your order, our dedicated team works diligently to process it swiftly. Order processing typically takes 1-2 business days. During peak seasons or promotional periods, there may be a slight delay in processing due to increased order volume. Rest assured, we prioritize efficiency without compromising on accuracy.
Shipping Partners: We collaborate with reputable shipping partners to ensure reliable and secure delivery of your orders. Our shipping partners are experienced in handling fashion merchandise and are chosen based on their track record of efficiency and customer satisfaction.
Order Tracking: To keep you informed about the progress of your shipment, we provide a tracking number for each order. Once your package is shipped, you will receive an email notification containing the tracking details. You can use this information to track your order’s journey until it reaches your doorstep.
- International Shipping: Currently, we only offer shipping within [specify applicable countries/regions]. We do not provide international shipping outside these regions.
- Delays and Exceptions: While we strive to meet the estimated delivery timeframes, please understand that unforeseen circumstances like weather conditions, customs inspections, or logistical issues may cause slight delays. We appreciate your understanding and patience in such situations.
- Multiple Items: If your order includes multiple items, they may be shipped separately based on availability or from different warehouses. You will receive separate tracking information for each package, allowing you to monitor their individual delivery status.
For any further inquiries or assistance regarding your order or shipping, please don’t hesitate to contact our customer support team. We are here to ensure your satisfaction and provide you with the best shopping experience possible.
Thank you for choosing Lucid Mode. We appreciate your trust in our brand, and we look forward to delivering exceptional products to your doorstep.
Lucid Mode Shipping Team